Returns

Returns

Customer satisfaction is our top priority. We hope you love items you buy from Westend Choice Ltd, however if you need to exchange or return, simply return the item to us in its original condition (unused with all tags and original packing) within 30 Days of delivery. We will offer you exchange or refund less the shipping costs provided item is in original unused condition soon as we receive item.

All postage costs related to return/exchange are buyer’s responsibility. All items are carefully examined and packed before shipping however in the event that your item arrives damaged or faulty please contact us immediately. Please provide any pictures of damage to your item in order to speed up the time to resolve the problem. We will Refund or exchange within 7 days only after receiving item in its original condition. We strongly advise you to send item back via tracked delivery as unfortunately we cannot proceed with your request until we have received item. We consider a transaction completed when item is delivered to the given address. Once your order has been dispatched and you change your address we are not responsible for any lost items so please make sure your delivery address is up-to-date while placing order.

After 30 Days, we assume that you are satisfied with the purchase and therefore no claims will be accepted. In any case, please do contact us and give us an opportunity to help you before leaving any feedback, we want to ensure quality service is provided and you are 100% satisfied with our customer service.